Return Policy

Return Window

You have 30 days after receiving your order to request a return.

To be eligible, items must be:

  • In the same condition as received

  • Unused and unworn

  • In the original packaging

  • Accompanied by proof of purchase

To start a return, please contact us at support@her-dear.com.

Return Shipping

Customers are responsible for return shipping costs. A valid tracking number is required to qualify for a refund.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is:

  • Damaged

  • Defective

  • Incorrect (wrong item received)

Contact us immediately at support@her-dear.com. We’ll work quickly to replace the item or issue a refund where applicable.