Return Policy
Return Window
You have 30 days after receiving your order to request a return.
To be eligible, items must be:
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In the same condition as received
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Unused and unworn
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In the original packaging
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Accompanied by proof of purchase
To start a return, please contact us at support@her-dear.com.
Return Shipping
Customers are responsible for return shipping costs. A valid tracking number is required to qualify for a refund.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is:
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Damaged
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Defective
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Incorrect (wrong item received)
Contact us immediately at support@her-dear.com. We’ll work quickly to replace the item or issue a refund where applicable.